Privacy Policy

Who we are

This Privacy Policy explains how Launch & Found (we, us, our) collects, uses, and protects your information when you visit launchandfound.co, contact us, or use our services. By using our site or services, you agree to this policy.

Information we collect

Information you give us: your name, email address, phone number, business details, and anything you send through our forms, chat widget, calls, or email.

Information collected automatically: pages you visit, your device and browser type, and similar usage data, through analytics tools such as Google Analytics.

How we use your information

To respond to your inquiries and deliver our services. To send updates, follow-ups, appointment reminders, and occasional offers (see the SMS section below). To improve our site and services. To meet our legal and contractual obligations.

SMS and text messaging

If you provide your phone number and opt in, you agree to receive text messages from Launch & Found. These may include appointment confirmations and reminders, replies to your inquiries, lead follow-ups, service or account updates, and occasional promotions.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase.

We do not sell, rent, or share your phone number or your SMS opt-in information with any third parties or affiliates for their own marketing purposes.

Cookies and analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can control or disable cookies through your browser settings.

How we share information

We do not sell your personal information. We share it only with the service providers who help us operate, such as our CRM, messaging, email, and hosting providers, and only as needed to deliver our services, or when required by law.

Data security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct, or delete your personal information, or opt out of marketing, by emailing hello@launchandfound.co. For text messages, reply STOP to opt out at any time.

Changes to this policy

We may update this policy from time to time. The current version is always posted on this page with the date it was last updated.

Contact us

Questions about this policy or your information? Email hello@launchandfound.co or call (226) 270-6140.